Who we are and how this guide checks Springbok's terms

One job: the rules beneath the bonus

Most pages about a casino lead with the headline number. This one starts from the clauses underneath it: how much has to be wagered, which bets break the rules, how much of a win can actually be withdrawn and in what order. The site exists so a reader can answer those questions before claiming anything, and so other guides can point here instead of paraphrasing the same clauses badly.

That focus keeps the site small. There are seven clause pages, a glossary and this handful of pages about how the guide works. Each clause page carries the version of Springbok's T&Cs it was checked against, currently version 1.6.

How a clause gets onto this site

1. 1

   Read the primary page

   Bonus and withdrawal rules come from Springbok's terms page and the PDF of the same version. Offer details come from the promotions page, cash-out procedure from the withdrawal authorisation page, and game lists from the logged-out lobby.

2. 2

   Record the address and the date

   Every figure is stored in a facts register with the URL it came from and the day it was read. Pages pull figures from that register, so a change is made once and shows everywhere.

3. 3

   Label what kind of statement it is

   A rule printed in the T&Cs is not the same as a line in a Springbok blog post, and the difference matters. Each fact carries one of the labels in the table below.

4. 4

   Rewrite it and work an example

   The clause is summarised, put into plain English and run through a worked example in rand. Example amounts are marked as examples; multipliers and caps always come from the register.

5. 5

   Re-read when the version moves

   When Springbok publishes a new version number, every clause page is checked against it and its "last checked" date updated.

What this guide will not do

If a clause works against players, such as winnings being voided for a single oversized bet, it is reported as plainly as a clause that helps them.

Who writes it, and how to correct it

The guide is written and edited as one publication rather than under individual bylines, so the site itself is the author. If you spot a clause that has changed, a figure that no longer matches Springbok's pages or a sentence that reads ambiguously, write to hello@springbokcasino.info with the page address and what you saw. Corrections are checked against the source first and, if confirmed, the page and its date are updated.

This address cannot help with a Springbok account, a deposit or a withdrawal. For those, contact Springbok's own support by live chat or at help@springbokcasino.co.za.